PRIVACY POLICY

Version No. 210921

 

This Privacy Policy describes the information collected through the Software that Magnolia River provides to Licensees and their end users, including our online platforms and mobile applications, and how that information is used and shared.

 

1.      General.  Magnolia River collects Licensee information in an effort to improve Licensee's online experience, and to communicate with Licensee about Magnolia River's products and services.   We do not sell or rent Licensee’s personal information to third parties.  However, Magnolia River may share Licensee’s information with third parties that provide services on Magnolia River's behalf or with whom Magnolia River has partnered to offer a particular product or service. 

 

2.      Use and Acceptance.  This Privacy Policy applies to all users of the Software, including all Licensees who have entered into a license agreement with Magnolia River for use of the Software, employees of Licensee, and other end users.  By accessing or using the Software, you agree on behalf of the Licensee that you have read and understand this Privacy Policy.

 

3.      Modifications to this Privacy Policy.  This Privacy Policy is incorporated into and made a part of each agreement governing access to and use of the Software, including our license agreements and the EULA.  Magnolia River reserves the right to modify this Privacy Policy at any time, in our sole discretion.  All changes will be effective immediately upon posting to the Software.  If any modifications are material, Magnolia River will provide a prominent notice of those changes on the Software or otherwise communicate those changes to you.  Continued use of the Software following any modification to this Privacy Policy will constitute acceptance of and agreement to be bound by those modifications.  If you do not accept or agree to the modifications, your sole and exclusive remedy is to stop using the Software.

 

4.      Information Security.  Magnolia River has taken physical, technical, and administrative precautions to help protect against unauthorized access, alteration, disclosure, and untimely destruction of information under our control, including Secure Sockets Layer (SSL) technology and firewalls.  The storage and communication of information can never be completely secure, so we cannot and do not guarantee that email messages, other communications, or information provided to us will be completely secure.  For this reason, we discourage, for instance, the transmission by email of any information deemed sensitive.

 

5.      Third-Party Websites and Software.  The Software may contain links to, or be linked to, websites not maintained or controlled by Magnolia River.  Such links are provided as a courtesy and for convenience only.  We are not responsible for the privacy policies or security practices of any third parties or any third-party websites.  We are not responsible for information collected by, or from, third-party websites.  This Privacy Policy does not apply to any third-party websites or to any personal or other information that you may provide to third parties.  You should read the privacy policy for each website that you visit.

 

6.      Data Collected.  Magnolia River may collect information that you voluntarily submit to Magnolia River, including but not limited to:

a.       Identifying information such as the Licensee's email address;

b.      Security information such as the Licensee’s username, password, and acceptance of policies, licenses and warranties;

c.       Contact information such as the Licensee’s company name, mailing address and phone number;

d.      Queries to Magnolia River for customer service and technical support;

e.       Site behavior such as pages visited, downloads, or searches requested; and

f.        Browser information such as browser version, IP address, and the presence of various plug-ins and tools.

 

7.      Third-Party Service Providers.  Magnolia River employs third-party service providers to perform various functions on our behalf.  Third-party services may include, but are not limited to, developing, hosting and maintaining our websites and databases.  We do not authorize any of these service providers to make any other use of your information or to contact you outside the context of these services.

 

8.      Security Breaches.  In the event of a security breach of our systems, Magnolia River agree to notify you, via your supplied email address, as to the severity of the breach as soon as reasonably practical after the breach is identified.  If you become aware of any breach of Software security or this Privacy Policy, please notify us at SoftwareSupport@magnolia-river.com immediately.

 

9.      Data Destruction.  At the end of the Licensee’s subscription, Magnolia River agrees to destroy all Licensee-specific data.  You have the option for an additional fee of requesting that Magnolia River freeze your account and all the data therein for an agreed-upon period.  At the end of that freeze period, you may for an additional fee extend the freeze period.  If you choose not to extend the freeze, then all data will be destroyed in accordance with Magnolia River's data retention policy.

 

10.  Data Logging.  Magnolia River employs standard software logging capabilities for troubleshooting and auditing activities.  You may formally request access to log data for their own internal auditing activities.

 

11.  Disclosure and Transfer of Personal Data.  Magnolia River may disclose your data and information to respond to subpoenas, court orders, and other legal processes, as well as to establish or exercise our legal rights or defend against legal claims.  We may share your data and information in order to investigate, prevent, or take action against illegal activities, suspected fraud, potential threats, violations of our Terms of Use, or as otherwise required by law.

 

If you have any questions about this Privacy Policy, please contact Magnolia River’s at Software Support Services at SoftwareSupport@magnolia-river.com.